MINISTRY OF FINANCE MALAYSIA
mySalam Is A Non-Profit Health Protection Scheme Applicable In Government, University, And Military Hospitals – Not Private Hospitals
As announced previously, no private insurance company will profit from the mySalam scheme. All premiums paid by the Government, if unutilised in claims from the beneficiaries, will be reimbursed back to the mySalam Trust Fund.
The Government reiterates that there is no profit element for Great Eastern Holdings nor Great Eastern Takaful Berhad (GETB) in mySalam. Hence this removes any incentives for GETB as mySalam’s takaful operator to not pay out any qualified claims.
The claims process for mySalam is relatively straightforward and simple. Any patient who is diagnosed in the Government, University or Military hospital in Malaysia with any of the 36 critical illness can submit his or her medical report to mySalam to qualify for the RM8,000 cash benefit.
The recent case of a 48-year-old lorry driver with stage 4 cancer of the colon had his critical illness claim denied because he did not submit his medical report from a government hospital doctor. GETB is ready to assist on the appeal process for the RM8,000 critical illness benefit.
Information on mySalam including the qualifying parameters are easily accessible online via www.mysalam.com.my. mySalam, together with its partners are also conducting numerous publicity and media campaigns, roadshows and awareness sessions which include setting-up pop-up booths at major government hospitals to increase the number of beneficiaries for the fund.
Ministry of Finance
6 August 2019