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Main Page FAQs By Division Public Asset Management Division What actions will be taken by BKP after the complaint is made?
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Actions to be taken after a complaint is made are as follows:
i. The complaint will be recorded in a system where complaints are not made through the ABPP System;
ii. Complaints will be reviewed and, if not complete, the complainant will be asked to submit additional information;
iii. An investigation will be in the form of document review, meetings, inspection visits and the like;
iv. Once complete information is obtained, the investigation report with recommendations will be adopted for consideration by the senior and
v. After the results obtained, a directive based on the results of the top will be issued the relevant parties.
Last Updated on Saturday, 24 March 2012 09:52
 

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