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  • What is the difference between an Internal Audit and an External Audit?

    In public sector, the external audit function is performed by the National Audit Department, where the authority and responsibilities of the Auditor General who is appointed by Article 106 and 107 of the Federal Constitution and Audit Act 1957. While the power and responsibility of Internal Audit is administratively provided by the Head of Agency. External Audit reports to Parliament on public accountability. Instead, the Internal Audit is part of the management control system at the Agency and directly reports to the Head of Agency.

  • What is the role of Treasury (BSKK) towards the Internal Audit Units that are established in the Ministries / Federal Departments?

    Treasury (BSKK) is the Central Authority responsible for monitoring and coordinating the implementation of internal audit in the Ministries / Federal Departments, especially in matters as follows: -

    1. issue general policy directions;
    2. provide guidelines and auditing standards; and
    3. provide advice and guidance regarding the implementation of internal audit.

  • How far JKTU can overcome bureaucracy in government agencies?

    If this instruction is implemented, bureaucracy dan be overcomed because all the terms of reference which are fixed covers all aspects of delivering system in government agencies.

  • What are the service charges for collection of revenue through Pos Malaysia Berhad?

    The service charges are as follows:

    Service chargesNot exceeding(per transaction)
    Counter RM2.00
    Online RM0.50

  • What are the service charges for online payment transacted through a government portal and Internet Banking?

    The service charges are as follows:

    Service chargesNot exceeding (per transaction)
    Direct Debit: - Customer To Government (C2G) - Business To Government (B2G) RM0.50 RM1.00
    Credit Card/ Amex Card 1.8% on value of transaction

  • What is the maximum limit for each transaction that can be paid through Credit Card, Debit Card and Amex Card?

    There is no maximum limit for each transaction that can be paid through Credit Card, Debit Card and Amex Card.

  • What are the service charges for e-Payment transacted at the counter?

    The service charges are as follows:

    Service chargesNot exceeding (based on the value of the transaction)
    Credit card (MasterCard or Visa) and Amex Card 1.1%
    Debit Card 0.8%
    MEPSCASH 1.0%

  • What is the time frame for banks / Pos Malaysia to remit e-Payment collections to the Government Bank Account?

    The time frame for banks / Pos Malaysia to remit money to the Government bank account for e-Payment transactions is T + 1. T means transaction day. (transaction day).

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